Privacy Policy
Last Updated: May 2026
At Big Monkey Business Pte Ltd operating as Fatt Choy Eating House, we are committed to protecting your privacy and handling your personal data with care and transparency. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, dine with us, order delivery, or register for our cooking workshops.
By using our services, you agree to the collection and use of information in accordance with this policy and the Singapore Personal Data Protection Act (PDPA).
1. Information We Collect
We collect personal data that you voluntarily provide to us when interacting with our business. This includes:
Contact Information: Name, email address, phone number, and delivery address.
Reservation & Event Details: Date and time of booking, dietary restrictions, food allergies, and any participant declarations submitted for our cooking workshops.
Payment Information: Payment card details and billing addresses. Note: All online payments are securely processed by our third-party payment gateway (Stripe), and we do not store your full credit card details on our servers.
Media: Photos or videos taken during our cooking workshops (subject to your prior consent via our participant declaration form).
2. How We Use Your Information
We use the collected data for various purposes, including to:
Process and manage your restaurant reservations and workshop registrations.
Fulfill and deliver your online islandwide delivery orders.
Process payments securely via Stripe.
Send you operational updates (e.g., booking confirmations, workshop reminders, or safety protocols).
With your explicit consent, send you promotional emails or newsletters about upcoming menu changes or new workshops.
Maintain kitchen safety and hygiene standards by tracking disclosed food allergies or medical declarations.
3. Disclosing Your Personal Data
We do not sell or rent your personal data to third parties. We only share your information with trusted third-party service providers to help us run our business, including:
Payment Processors: Stripe (to securely handle financial transactions).
Delivery Partners: Third-party logistics and courier services to fulfill your islandwide food orders.
Reservation Platforms: Digital booking systems used to manage table reservations.
All third-party partners are required to respect the security of your personal data and treat it in accordance with the law.
4. Data Security and Retention
We implement appropriate technical and organizational security measures to protect your personal data against unauthorized access, alteration, or disclosure.
We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.
5. Your Rights (PDPA Compliance)
Under the Singapore PDPA, you have the right to:
Access the personal data we hold about you.
Correct any inaccuracies in your personal data.
Withdraw Consent for us to use your data for marketing or media purposes at any time.
If you wish to exercise any of these rights, please contact us using the details provided below.
6. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this page periodically for any modifications.
7. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal data, please reach out to us at:
Fatt Choy Eating House
Address: 10 Haji Lane, Singapore
Email: hello@fattchoyeating house.com
Phone: +654 8088 7540